Shipping and Delivery Policy
Shipping & Delivery Policy
Effective Date: July 21, 2026
At Vibhanya, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy before placing an order.
Order Processing
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All orders are processed after successful order confirmation and payment verification.
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Orders are generally packed and dispatched within 1–2 business days.
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Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Timeline
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Estimated delivery time is 5–7 business days from the date of dispatch.
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Delivery timelines may vary depending on your location, courier service availability, weather conditions, or unforeseen circumstances.
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Remote and rural locations may require additional delivery time.
Shipping Charges
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Shipping charges are calculated based on the order value and may vary depending on the delivery location and promotional offers.
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The applicable shipping charge (if any) will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking ID via SMS, email, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment's status.
Delivery Attempts
Our courier partners will make reasonable delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.
Additional shipping charges may apply for re-dispatch requests.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information while placing an order. Vibhanya is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Delayed Delivery
While we strive to deliver every order within the estimated timeline, delays may occur due to:
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Natural calamities
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Public holidays
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Government restrictions
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Courier operational issues
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High order volumes during sales or festive seasons
In such cases, our customer support team will keep you informed whenever possible.
Damaged Packages
If you receive a package that appears damaged or tampered with, please do not accept the delivery if possible. Contact our customer support immediately with photographs and your Order ID for assistance.
International Shipping
Currently, Vibhanya delivers orders within India only. International shipping is not available at this time.
Contact Us
For any shipping or delivery-related queries, please contact:
Vibhanya
Website: https://vibhanya.com
Email: pranjaljoshi93@gmail.com
Phone / WhatsApp: +91 82906 80265
Customer Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)
We appreciate your trust in Vibhanya and are committed to providing a smooth, reliable, and timely delivery experience.